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Privacy Policy
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Last Updated: June 2026

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The Prison Veterans Society ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

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By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

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1. Contact Information
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If you have any questions regarding this Privacy Policy or your personal data, please contact:

The Prison Veterans Society


Email: info@prisonserviceveterans.co.uk

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2. Information We Collect
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We may collect and process the following personal information:

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Information You Provide
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This may include:

  • Full name

  • Email address

  • Telephone number

  • Postal address

  • Membership application information

  • Service history information provided during registration

  • Veterans Fund application details

  • Donation enquiries

  • Messages submitted through contact forms

  • Information you choose to post within community areas or forums
     

Information Collected Automatically
 

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Date and time of access

  • Website usage statistics
     

This information helps us improve the performance and security of our website.
 

3. How We Use Your Information
 

We use your information to:

  • Process membership applications

  • Verify eligibility for membership

  • Manage member accounts

  • Respond to enquiries and support requests

  • Process Veterans Fund applications

  • Communicate important updates and announcements

  • Improve our website and services

  • Maintain the safety and security of our community

  • Comply with legal obligations
     

We will only use your information for legitimate Society purposes.
 

4. Veterans Fund Applications
 

Information submitted through Veterans Fund applications may contain sensitive personal circumstances.

Applications are treated confidentially and will only be accessed by authorised individuals responsible for reviewing and administering support requests.
 

Information provided will only be used for assessing and managing applications.
 

5. Community Areas and Forums
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Members should be aware that any information voluntarily shared within public community areas, forums, discussions, or member directories may be visible to other authorised members.
 

Please exercise caution when sharing personal information online.
 

We reserve the right to moderate content to protect the wellbeing and safety of our members.
 

6. Legal Basis for Processing
 

We process personal information under one or more of the following lawful bases:

  • Consent

  • Legitimate interests

  • Contractual necessity

  • Compliance with legal obligations
     

Where consent is relied upon, you may withdraw that consent at any time.
 

7. Data Sharing
 

We do not sell, rent, or trade personal information to third parties.
 

Information may only be shared where:

  • It is necessary to provide a service you have requested.

  • We are legally required to do so.

  • It is necessary to protect the safety, rights, or wellbeing of members or others.
     

Any third-party service providers used to support website operations are required to handle personal information securely and lawfully.
 

8. Data Security
 

We take reasonable technical and organisational measures to protect personal information from:

  • Unauthorised access

  • Loss

  • Misuse

  • Disclosure

  • Alteration
     

However, no internet-based service can guarantee absolute security.
 

9. Data Retention
 

We will only retain personal information for as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Meet legal and regulatory obligations

  • Resolve disputes

  • Maintain appropriate records
     

When information is no longer required, it will be securely deleted or anonymised.
 

10. Your Rights
 

Under UK data protection law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict processing of your information

  • Object to certain processing activities

  • Request transfer of your data where applicable

  • Withdraw consent where processing is based on consent
     

To exercise any of these rights, please contact us at:

info@prisonserviceveterans.co.uk
 

11. Cookies
 

Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and support website functionality.
 

You may control cookie preferences through your browser settings.

Further information can be found in our Cookie Policy.
 

12. Third-Party Services
 

Our website may contain links to third-party websites or services.
 

We are not responsible for the privacy practices or content of external websites. Users should review the privacy policies of any third-party sites they visit.
 

13. Changes to This Policy
 

We may update this Privacy Policy from time to time.
 

Any changes will be published on this page, and the updated version will take effect immediately upon publication.
 

14. Complaints
 

If you are unhappy with how we handle your personal information, please contact us first so we can attempt to resolve your concerns.
 

You also have the right to lodge a complaint with the:

Information Commissioner's Office (ICO)
 

Website: https://www.ico.org.uk
 

15. Contact Us
 

For any questions regarding this Privacy Policy or your personal information, please contact:

The Prison Veterans Society

Email: info@prisonserviceveterans.co.uk

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